Access, Correction & Deletion of Your Data

Most CREVO users are staff whose accounts are created and managed by their Organisation’s HR or Admin. For those accounts, your employer is the data controller. That means:

• Access & correction: the fastest route is your HR/Admin — most profile fields (name, contact, bank details, department) can be corrected in-app under Profile, or by asking HR to update them.
• Deletion: because payroll, attendance and claims records may be legally required to be retained, deletion of an individual staff account is normally handled by your Organisation as part of off-boarding. Ask your HR/Admin to deactivate and/or delete your account.
• If you cannot reach your Organisation, or your request is not actioned, contact CREVO (below) and we will route it to the responsible administrator and assist as processor.

Email support@crevo.tech with the subject “Data request” and include:

• Your full name and the work email on your CREVO account.
• Your Organisation / company name.
• What you want to do — access, correction (say what is wrong), or deletion.

We verify the requester’s identity before acting, coordinate with your Organisation where it is the controller, and aim to acknowledge within 5 business days and complete verified requests within 30 days. Some records may be retained where the law requires (e.g. tax, payroll) — we will tell you if that applies and delete the rest.

On a completed deletion we remove or irreversibly anonymise your profile, cached mobile data on your devices (cleared on sign-out), your push notification tokens, and personal media such as attendance selfies and claim receipts, except records the Organisation is legally required to keep.